Toronto, Canada

Senior Design Strategist

Sr. Strategist Futures' (Design) Mission:

Hi. We’re Jam3, a design and experience agency. We help modern brands launch their products and design new experiences for customers in digital, and beyond.

Our team brings folks together from around the world. We have Strategy, Creative, Experience Design and Production working together remotely. This amazing fusion of talents lets us make things we could never make alone.

Innovating all day makes us pretty fun people to work with too. We’re curious about new ideas, we know how to make them happen, and we’re always there to support each other throughout the process.

If you like making good things even better you’ll fit right in.

As our new Sr. Strategist Futures (Design), you will focus on trends, foresight, and experience design projects and work in collaborative cross-functional teams to research, ideate, and create digital experiences; experiential campaigns and events; and interactive content pieces that excite customers.

You’ll be responsible for supporting and leading foresight research, user research, and desk research as well as leading projects from brief to completion. You will comfortably conduct a range of research methodologies such as competitor landscape reviews, STEEPV trends analysis, scenario planning, in-depth customer interviews, ethnographic observation, focus groups, collaborative journey mapping, co-creation workshops, and more. You will work to contextualize your findings based on client needs and communication strategies to inspire change. We're project-based, so we're always working with someone interesting,  be it adidas, Facebook, Google, Oculus,  Netflix, or Diageo.

Read on for details! We’re looking forward to meeting you.

Read on for details! We’re looking forward to meeting you.

The Real Opportunity!

  • +You will bring your eight plus years of experience to a team that is collaborative and flat; ideas are shared and we support each other's thinking to build the best possible experiences for our clients.

  • +Be at the forefront of how storytelling, technology, and human needs converge to create products, services, and experiences that affect billions of people around the world. This includes bringing forth a positive and consciously designed frame to the work we do for our clients. You can bring your skills, passion, and curiosity to a place that is not just imagining new ways of creating, but bringing those ideas to life and to audiences everyday.

  • +You will synthesize data from multiple-perspectives; interpret it in new, relevant and actionable ways; and identify patterns to inform and drive service, product, and experience design briefs. Findings should be simple and be communicated as a story, rather than charts and data.

  • +You will bring expertise in foresight and experience design to drive activities in projects, including: collaborative workshops; brainstorming; co-design sessions.

  • +Your work will demonstrate responsible innovation practices, with consideration for holistic solutions that marry client growth, impact, and user needs.

  • +You will effectively mentor more junior team members and support them in delivering project deliverables (where relevant).

  • +Along with other members of the team, you will be responsible for helping to raise the strategic literacy amongst individuals in the wider Jam3 organization. (e.g. you will be asked to showcase client deliverables you have worked on and highlight the role of research and strategy).

  • +You will help the team to continue to refine and improve internal research and strategy processes.

  • +You will proactively maintain a high level of knowledge and expertise in digital technologies and trends; sharing your insights with the team, to add to the collective knowledge.

  • +Attention to detail and the ability to prioritize your workload and responsibilities is critical.

Jam3 is an equal opportunity employer. We welcome and encourage all applicants.

Accommodations are available on request for candidates taking part in all aspects of the selection process.