Toronto, Canada

Resource Coordinator

Resource Coordinator’s Mission:

Jam3 is a design and experience agency that partners with modern, global brands.  At Jam3 we are on a mission to relentlessly generate smart, creative, forward-thinking solutions in the space between people and technology.  As our new Resource Coordinator you will work in tandem with the Resource Manager, coordinating staffing plans and relaying needs between teams in a fast-paced production environment.

You’ll be part of an international team, comprised of some of the most talented makers, producers, and creative minds in the industry. These are people who aspire to architect the future of experience – imagining, creating and executing meaningful connections with people in forward-thinking ways. We are looking for someone who embodies our values of community, curiosity, passion, positivity and teamwork with a track record of delivery.

You are responsible for handling the day-to-day details of internal talent bookings and coordinating external talent acquisition efforts as requested. The ideal candidate is organized, motivated and able to work independently. They come equipped with an energetic, outgoing personality and are able to balance the needs of multiple parties, creating a fair and balanced solutions on the fly; for our clients worldwide (including but not limited to Facebook, Google, Spotify, Ford, Coke, Fox, Disney). We look forward to meeting with you to discuss this amazing career opportunity.

The Real Opportunity!

  • +Track availability of all Jam3 staff members, maintaining details within internal scheduling software.

  • +Be the recipient of all resource requests, managing and directing the conversations to the proper leads, highlighting recommendations and risks and keeping track of resolutions in our tools.

  • +Lead all 1:1 resourcing meetings with Producers, making sure our staffing forecasts are always kept up to date.

  • +Resolve issues regarding under or over allocation of staff time with production and all relevant teams.

  • +Activate various Jam3 accounts as needed, and train new users during onboarding.

  • +Track and file paperwork for freelance hires.

  • +Create seating plans for main floor and 3rd floor studio as required.

  • +Communicate to resources regarding project assignments and future planning

  • +Take over other activities beyond day-to-day resourcing, such as:

  • +Involvement in the We3 program in partnership with the Talent Acquisition Specialist

  • +Resource utilization reporting review and analysis

  • +Make recommendations and implement improvements in our resourcing process

  • +Contribute to keeping our Freelancer Roster constantly up to date and proactively building on top of it

Jam3 welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.