Toronto, Canada

Program Manager, Growth

Program Manager, Growth's Mission:

Hi. We’re Jam3, a design and experience agency. We help modern brands launch their products and design new customer experiences in digital, and beyond.

Our team brings folks together from around the world. We have Strategy, Creative, Experience Design and Production all under one roof (four roofs, actually). This amazing fusion of talents lets us make things we could never make alone.

Innovating all day makes us pretty fun people to work with too. We’re curious about new ideas, we know how to make them happen, and we’re always there to support each other throughout the process.

If you like making good things even better you’ll fit right in.

As our new Program Manager - Growth, you’ll be responsible for overseeing the Program for one of our largest clients.

Read on for details! We’re looking forward to meeting you.

The Real Opportunity!

  • +Partner with EP to grow one of our largest accounts, setting account targets (e.g. margins) and ensure account production reporting is completed on a timely basis

  • +Partner with EP on identifying opportunities to add to the roadmap for the coming fiscal year

  • +Set projects up for success through proper estimation, resource allocation, client and team management

  • +Manage accounts up to $3MM annually

  • +Onboard all resources onto the account(s)

  • +Manage and direct the daily execution of a large scale program within contract requirements to assure that cost, schedules, technical, financial, and performance goals are met

  • +Participate as a team leader on bid and proposal activities and insure that the requirements of the request for proposal are met in the preparation and documentation of bids and proposals., working with Jam3 account lead to translate client asks into production schedules / deliverables and resourcing for the account

  • +Formally identify, assess, monitor and mitigate risk throughout the program life cycle. Develop and implement corrective action plans when deviations from budgets and/or schedules are evident. Seek senior management assistance in resolving schedule and budget problems as they

  • +Manage program-level communications ensuring stakeholders are informed of roadmap changes, release plans and delivery status

  • +Manage the program-level composition of work across multiple delivery teams. Works across organizational boundaries to define program interdependencies and release plans. Forecast account resource requirements with both short and long term planning

  • +You’ll maintain project health by overseeing producers and providing expert advice while in production

  • +Lead by example. Actively coach/mentor Delivery teams in order to promote successful adoption of practices. Cover key management roles as needed to ensure the success of program delivery efforts

  • +Provide leadership to program team, weekly meetings with Producers to review budgets, discuss impacts to timelines, resource requirement changes, and help surface client related issues

  • +Work with the Head of Production to define process / best practices tailored to the account(s) and ensuring consistency across productions within the account

Jam3 is an equal opportunity employer. We welcome and encourage all applicants.

Accommodations are available on request for candidates taking part in all aspects of the selection process.