Toronto, Canada

Human Resources Director

HR Director's Mission

Jam3 is a design and experience agency that partners with modern, global brands.  At Jam3 we relentlessly generate smart, creative, forward-thinking solutions in the space between people and technology.  As our new Human Resources Director, you’ll have the opportunity to shape the future of our global talent pool at a fast-paced, growing company. 

Be part of an international team, comprised of some of the most talented makers, producers, and creative minds in the industry. These are people who aspire to architect the future of experience – imagining, creating and executing meaningful connections with people in forward-thinking ways. We are looking for someone who embodies our values of community, curiosity, passion, positivity and teamwork with a track record of delivery.

Your duties include the management of our talent administration team including; Talent Acquisition Specialist, Office Manager and our Human Resources Generalist. The team manages assistance in recruitment, oversees our offices, and the day-to-day administration of employee data. You will provide performance management, coaching and development of employees and managers on issues of basic to moderate complexity with support from senior colleagues, directors and partners on more complex issues. You will drive change as it relates to the personal growth of talent, training, and establishment of an overall people strategy.

The Real Opportunity!

  • +Actively participate in Business or Operations Management Team meetings and proactively provide advice regarding the staff context for business decisions

  • +Challenge management teams to reflect and act as a catalyst for change

  • +Translate business challenges and opportunities into focused HR initiatives and solutions

  • +Coaching and advising business managers on HR issues

  • +Provide input to business plans to align with HR strategies, regulatory environment and best practices overlaying a future focus

  • +Manage, support, mentor your direct reports including: the Talent Acquisition Specialist, Office Manager and our Human Resources Generalist

  • +Provide expert advice on people challenges, talent management, organizational and individual performance and change

  • +Work with management to resolve any conflicts in employee/manager relationships

  • +Prepare employees for assignments by establishing and conducting orientation and training programs

  • +Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counselling employees and supervisors

  • +Monitor results and track metrics of the delivered HR programs, and work with Partners to facilitate changes and improvements as needed

  • +Support and document annual performance evaluation & administration

  • +Cultivate effective relationships with department heads to understand their business goals and to identify and implement solutions that support organizational strategies

  • +Accountable for maintaining the work structure by updating job requirements and job descriptions for all positions

  • +Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures

  • +Maintain organization of staff by counselling managers on performance issues and candidate selection; conducting and analyzing exit interviews; recommending changes

  • +Ensure legal compliance by monitoring and implementing applicable human resource federal and provincial requirements; conducting investigations; maintaining records

  • +Administer the LMIA related job postings in conjunction with the Talent Acquisition Specialist

  • +Accountable for Payroll changes (new hires, interns, benefit deductions, promotions, bounties etc.)

  • +Manage the work permit process for foreign hires from start to finish with legal support as required (e.g. Service Canada, Ministry of Labour, Immigration)

  • +Prepare budgets for training & development, health & wellness, health benefits, and social events

  • +Be the face of HR for the business

Jam3 welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.